Cookies & Privacy Policy

1. Privacy Policy
kugofit Limited (“we” or “us”) is committed to protecting and respecting your privacy. This policy was last updated in August 2023.

This policy (together with our Terms of Use and any other documents referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.kugofit.com you accept and consent to the practices described in this policy.

For the purposes of the GDPR, the Data Protection Act 1998 (the Act) and other data protection legislation, the data controller is Yogamatters Limited of Oakforest House, 1-5 Summerland Gardens, London N10 3QN.

Information we may collect from you during your visit
We may collect and process the following data about you:

Information you provide to us:

You may give us information about you by filling in forms on www.kugofit.com (our website) or by corresponding with us by phone, email or otherwise. This includes information you provide when you register to use our website, subscribe to our services, search for products, place an order on our website, participate in discussion boards or other social media features on our website, enter a contest, promotion or survey, and report a problem with our website. The information you provide to us may include your name, address, email address and phone number, financial and credit card information, personal description and photo.

Information We Collect About You:

For each of your visits to our website, we may automatically collect the following information:

Technical information, including the Internet Protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.

Information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our website (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page and any phone number used to call our customer service number.

Information we receive from other sources:

We may receive information about you if you use any other website we operate or other services we provide. In this case, we will let you know when we collect that data and it may be shared internally and combined with data collected on this website. We also work closely with third parties (including business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our website. For more information about the cookies we use and what we use them for, please see our Cookie Policy.

Use of information:

We use information about you in the following ways:

Information you provide to us. We will use this information:

To carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services you request from us;
To provide you with information about other goods and services we offer that are similar to those you have already purchased or enquired about;
To provide you with, or allow selected third parties to provide you with, information about goods or services that we think may be of interest to you. If you are an existing customer, we will only contact you by electronic means (email or SMS) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale. If you are a new customer, and where we permit selected third parties to use your data, we (or they) will only contact you by electronic means with your consent. If you do not want us to use your data in this way, or pass your details to third parties for marketing purposes, please tick the relevant box on the form on which we collect your data (the order form if you check out as a guest or the registration form if you create an account with us);
Notify you of changes to our service;
Ensure that content from our website is presented in the most effective manner for you and your computer.

Information we collect about you. We will use this information to:
Administer our website and internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
Improve our website to ensure that content is presented in the most effective manner for you and your computer;
To allow you to participate in interactive features of our services, when you choose to do so;
As part of our efforts to keep our website secure;
Measure or understand the effectiveness of advertising we serve to you and others and to provide you with relevant advertising;
Make suggestions and recommendations to you and other users of our website about goods or services that may be of interest to you or them.
To evaluate and process your job application (we may retain a record of your information for a reasonable period after the recruitment selection process is complete for administrative purposes).
To administer any sweepstakes or contests run by Yogamatters. Please refer to the specific terms and conditions of each sweepstakes or contest.

Information We Get From Other Sources:
We may combine this information with information you provide to us and information we collect about you. We may use this information and the combined information for the purposes listed above (depending on the type of information we receive).

Disclosure of your information
We may share your information with selected third parties, including:

Business partners, suppliers and subcontractors in order to perform any contract we have with them or with you.
Analytics and search engine providers who help us improve and optimise our website.
We may disclose your personal information to third parties:

If we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of that business or assets.
If Yogamatters Limited or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms of Use or Terms and Conditions of Supply and other agreements; or in order to protect the rights, property or safety of Yogamatters Limited, our customers or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction.

Where we store your personal data
The data we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (EEA). It may also be processed by staff working for us or for our suppliers outside the EEA. These staff may be engaged in tasks such as fulfilment of your order, processing of your payment details and provision of support services. By submitting your personal data, you consent to such transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Your rights
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you before collecting your data if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by ticking certain boxes on the forms we use to collect your data. You can also exercise this right at any time by contacting us at hello@yogamatters.com.

From time to time our website may contain links to the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before submitting any personal data to these websites.

Your right to stop marketing communications

To stop email marketing, you can click "unsubscribe" on any of our marketing emails or contact us at hello@yogamatters.com .

To stop receiving SMS marketing, you can reply "STOP" to unsubscribe from any of our messages. Reply "HELP" for further assistance. Message frequency varies. Your phone provider may charge message/data fees and will be charged at your normal rates.

Legal basis for processing your information
When you purchase something from kugofit.com, create an account with us, register for a free or paid online event or enter into any other form of agreement with us, we will process your general personal data for that specific purpose. We may also process your general personal data if you have questions or similar situations before you decide to enter into an agreement with us. The legal basis for our processing of your

personal data is set out in Article 6 1.b) of the EU Personal Data Regulation (EU) 2016/679 (GDPR), as the processing of your information is necessary for us to perform an agreement we have with you or to deal with your queries prior to entering into an agreement, for example.

We may also process your general personal data in accordance with Article 6 1.f) of the GDPR, unless our interests are overridden by your privacy rights and statutory freedoms. We have a legitimate interest in processing your personal data (name and email address) for marketing and profiling purposes. Our legitimate interest is based on your preferences so that we can better tailor our offerings to you and ultimately provide products, online yoga classes and other services that better suit your needs and wishes. In addition, we have a legitimate interest in processing your personal data for profiling purposes.

Your right to access the information we hold
The Act gives you the right to access information held about you. You can exercise your right of access under the Act. There is no charge for this action. We have a full subject access request procedure, which is available upon request. Subject access requests need to be made in writing and require verification that you are the person whose data we hold. First, please contact us at the hello@yogamatters.com email address.

Your right to modify and/or delete your personal data
You have the right to request the correction or deletion of your stored personal data. To do this, please send your request to: out508539101@outlook.com. We will then investigate your request and comply with it to the extent necessary. If for any reason we cannot comply with your request, we will contact you. We have various legal obligations that require us to access certain information about you even if you ask us to delete it.

Your right to object to the processing of your personal data and unsubscribe
When the processing is based on legitimate interests (e.g. for marketing purposes), you have the right to ask us not to process your personal data. If we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes, we will inform you in this privacy policy. You can exercise your right to object at any time by contacting us at out508539101@outlook.com. or writing to the postal address at the end of this document.
Emails sent to you containing newsletters or marketing content contain an option to unsubscribe, which you can do by following the instructions in the email. If you do not wish to receive emails from us, you can simply click on the unsubscribe link and we will stop sending you emails.

Transaction-related emails are not considered marketing and cannot be suppressed because the content confirms a legal sales contract.

Conditions and limitations on your rights
Other laws may impose conditions or limitations on your rights above, including compliance with relevant tax laws in each jurisdiction in which we conduct transactions.

Changes to Privacy Policy
Any changes we make to our Privacy Policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our Privacy Policy.

Contact
Questions, comments and requests regarding this Privacy Policy are welcome and should be sent to out508539101@outlook.com.

2. Cookie Policy
Information about our use of cookies
Our website uses cookies to distinguish you from other users of our website. This helps us provide you with a good experience when you browse our website and also allows us to improve our website. By continuing to browse this website, you consent to our use of cookies. A cookie
is a small file of letters and numbers that we store on your browser or your computer's hard drive if you agree. Cookies contain information that is transferred to your computer's hard drive.

We use the following cookies:

Strictly necessary cookies. These cookies are essential for the operation of our website. For example, they include cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

Analytical/performance cookies. They allow us to recognise and count the number of visitors and to understand how visitors behave when they use our website. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Functional cookies. These cookies are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).